We Make Top Fine Hand Knotted Silk Carpet Rug In The World

Home | Blog Nanyang, China  •  E-mail: export@yilongcarpet.com  • Viber & WhatsApp: +86 135 2356 4770 About Us | Contact Us

  Yilong Carpet Factory Return Policy  

We are sure all of our carpet are top fine quality and it’s worth so much. You can return any purchase within 14 days of receipt for a full refund of all money paid. If you don't want it, don't keep it. No surcharges, no restocking fees.

To initiate a return, kindly contact us within 14 days of receipt of your merchandise. Please note, however, the customer is responsible for the cost of return shipping, and the merchandise must be properly packed, tracked, and insured. (Obviously, all merchandise must be returned in new, unused condition.)

After 14 days, all purchases will be deemed "final sale" and cannot be returned or refunded.
Our contact information is as following:


Factory Address: #2204, 9 Bldg of Jincheng Times Square, No.133 Yaozhai Road, Jinshui District, Zhengzhou, China. Post code: 450000
Cell Phone: +86 135 2356 4770 (Whatsapp/Wechat available)
Email: export@yilongcarpet.com
Contact Person: Ms. Sally Sang